Sunday, June 24, 2012

“It makes me feel better knowing that I’m not the only one.”

- Jolie Jacobsen
Let Compassion act as Your Anchor

My phone rang late in the afternoon.  It was a close friend of mine.  She called to talk with me about some challenges we were working on regarding some of her real estate in Salt Lake City.  For as long as I’ve known her she’s been very successful at buying and selling real estate.  But, the downturn we’ve been going through for the past five years has caused her to be challenged in many ways.
Jolie is not alone.  I’ve been working with lots of people over the past few years that are in the same position.  It’s a new experience for such successful people to be facing circumstances they believe to be potentially leading them to what they view as failure.  As my conversation with Jolie continued it became clear that she was feeling alone.

I understand that feeling all too well.  So at that point, rather than being her real estate expert, I knew it was time to be her friend.  I told her that I understood her challenges because I’ve faced them personally and that I’ve worked with hundreds of people who have been through what she’s going through; and, who are currently going through what she is.
I could hear her listening as well as sniffling.  Then she drew in a big breath and said, “It makes me feel better knowing that I’m not the only one.”

When I heard her say that, I was glad I listened to my little internal voice!  And then, just as that gladness was waning that same little voice sounded as a strong encouraging voice saying, it’s always important to let the people who are important to you know that you have the same human worries and challenges they do.  Doing so will always deepen your relationship and bring more meaning to your life as well as to the life of your friend.
Showing compassion to others is sometimes over looked in life these days.  If you will incorporate it into your life, you’ll soon see that it doesn’t make you smaller in the eyes of others.  It will anchor your relationships in a way that can happen in no other way.

Sunday, June 17, 2012

“I don’t think we will ever be able to afford our dream house.  But I want to be able to continue to experience what makes me happy.”
Nancy

Enjoy Your Portion

Since I spend a large portion of my life walking through houses with my Clients, I hear many comments about what people consider when they are looking at homes to call their own.  I’ve been especially interested in a big change in people’s attitudes over the past five years ago.  It used to be that people would be stretching as far as they could to buy the largest, most expensive house they could find.  Now I rarely see that strategy and most people I work with are seeking a comfortable home they can easily afford and be happy in.

I say happy because when people were pushing their financial boundaries they may have been getting a house to make them feel powerful, successful or accomplished, yet it didn’t provide them with happiness.  And, such financial imprudence has caused many people to pay a huge price financially, physically, emotionally and personally.  
Since I spend a great deal of time with my Clients I get to know most of them quite well personally and that’s what I enjoy most about my work in real estate.  As I was working with one couple this week, Nancy made a comment that really made me think about happiness and personal portion.  She said, “I don’t think we will ever be able to afford our dream house.  But I don’t want to be house poor and not be able to do anything else.”  When I heard her say this, I quietly said within me, “It’s wonderful to see a person who clearly understands the concept of personal portion!”

I first began to learn about this concept when I lived and worked in Saudi Arabia.  While there, I made friends with some guys from the Philippines.  We would spend most of our weekends together watching movies and enjoying other activities.  One of these guys was in his mid sixties and had been working in Saudi Arabia as a laborer for more than twenty years.   He was there to make enough money to provide for his family, who he got to visit for a couple of months once every five years.
On one occasion, he came over to me with one of the largest grins I have ever seen on another person. 

“I just finished paying for my house!” He announced.  “Would you like to see a picture?”
 “Yes. I would really like to see it!”  I said.

He immediately handed me the photo and said, “Isn’t it beautiful?”
“Yes!” I said.  The whole time trying my very best to show genuine happiness while trying to hide my shock.  You see, he showed me a photo of what we would consider to be a shack in the United States.  And, I was genuinely happy for his accomplishment.

This humble man was one of the hardest working, happiest people I have ever met and he was my teacher about personal portion.  I learned that a person can only be happy when they are satisfied with the portion of the world they receive.  All of us can follow his example should we seek true happiness.

If you’re looking for true happiness, look at your portion of the world and be enthused with it; this small change, in your view, will allow your happiness to increase dramatically almost instantly. 

Sunday, June 10, 2012


“Our customers will wait in a check-out line, when they don’t need to, so they can receive service from one of our Special Olympians.   Having him work for us has changed so many people’s lives.”
- Bob Harmon

Giving is Receiving

When did you ever think that owners of a local grocery store chain would be hailed as heroes?  That’s what I thought to myself as I stood in a reception hosted by my friends Bob and Randy Harmon.  Of course I shouldn’t have been surprised, because I’ve felt that way about them from the very first time I met them.   But this moment was exceptional, singular!
I watched as Bob and Randy entered the reception area, a reception they were hosting.  When right in front of me one of the Special Olympic Athletes I knew, had the biggest smile I’ve ever seen burst across his face in supernova fashion.  He ran forward to greet them and threw his arms around them in an effort to scoop them up into his heart.  Then he looked back at me and said, “That’s my boss!”

I turned to my wife and said, “When have you ever heard someone say that about his boss?”
In fact, when have I ever seen anyone that happy to see someone else?  Well, if I really think about it perhaps it was when my children we two and hadn’t yet discovered that I wasn’t the greatest man who ever lived.  Oh, those were the days!

But now, I felt as if I were the two year old because I could see that there was something wonderful to learn from Randy and Bob.  They had worked a full day in their business, provided a reception for the Summer Special Olympic Games, and were there to give every participating athlete a “High-Five” as a token of encouragement to compete with bravery, give their best effort, and to have fun.
I looked around me and saw hundreds of people having fun.  Perhaps most of all, I watched Randy and Bob truly having fun as they full heartedly gave best wishes to everyone in sight.  I’ve never seen people of Rock Star status giving from their heart in such a fashion.  But, that’s what makes them so remarkable.

Bob said to me, in a private moment, “We get way more than we donate!  When we started working with Special Olympics Utah we never dreamed that we would get more than we gave.  You know, we came to one of our athlete employees and said, we’d like to teach you to be a checker.  When he started his training, he apologized to our customers for not being able to ask his riddles for a while because he needed to learn his new job.  But, it didn’t take him long before the riddles soon reappeared.  Now our customers will wait in his line just so they can receive his wonderful service.  Our customers also get more than they ever imagined!”
So, now you and I know that giving is also receiving.  Find an opportunity to give today, or, if you would like to have the same experience as the Harmon’s, give to Special Olympics and you’ll receive more way more than your gift in return.

Monday, June 4, 2012

A One Can Conquer


“He drove all the way to the beach in Northern California on nothing but one can of root beer.”

Chuck

A One Can Conquer

I hadn’t seen my friend Chuck and his wife for almost one full year.  And it would have been even longer had his son-in-law not asked me to give him a call.  So it was with such a warm invitation that I made an appointment to come to his home and visit with him.

As I drove up to the front of the house I was greeted by blooming flowers and a perfectly manicured green lawn.  It made for a generous welcome that continued when I entered the two story building Chuck and his wife call home.  It was clean, not over stuffed, and comfortably appointed where we three sat at a small round table to talk.

“It’s good to see you again,” I said.  “Tell me what’s happened since last summer.”

The two hosts took a quick glance at each other almost as if to say, “Oh my, where do we start!”  I could see that things had indeed changed for them so I sat quietly and waited.

“My 54 year old brother-in-law moved in not long after his mother died.” Chuck volunteered.  We knew he was a little socially backward, but we had no idea that he was mentally handicapped!”  They, Chuck and his wife, went on to tell me their harrowing tale of discovering what his mother had hidden from the family during his entire life time.

There is a lot to tell.  But, one thing in particular held me transfixed in its telling.  Their guest had said for days that he was going to run away from his home because he just couldn’t take it any longer.  They listened, but failed to understand that he was really going to do it.  Then, they got a call from his boss asking if they knew where he was.  He hadn’t shown up for work that evening.

Chuck dropped everything and drove the forty-five minutes to his brother-in-law’s home to make sure he was alright.  When he arrived he found the house empty and the car missing.  He and his wife were panicked and had no idea where to even begin to look for him.  They got on their phones and began to call everyone they could think of and when they got no promising result they resorted to calling the police.

Then the next morning they got a call from him.

“Where are you?” Chuck queried.

“I’m in Northern California and I’m calling to tell you I’m going to live on the beach!” He replied.

“How are you going to do that?  You don’t have any money!” Chuck responded.

The conversation went on until he told Chuck he was hungry and asked him to come and pick him up.

“He drove all night on nothing but a can of root beer!  That was all he needed to run away from his problems.  But, when he knew he had to face his problems he needed much more.” Chuck told me.

In the end, Chuck and his wife went to the rescue and they each ended up driving the two cars home to Utah.

After we talked, my mind went on a road trip of its own.  I thought of all the times I had not faced the challenges in my own life so well and I could see that in all such cases the freedom of running away was so enticing that it had taken nothing but, “a can of root beer” to carry me a long ways away.  I also recognized that when facing down a task I don’t want to face, it often takes a whole case of root beer and a few hamburgers to get me past my fear to completing the task.

I say I need those things to get me past my fear because, in my experience, the fear always dwarfs the task.  In fact, earlier in the week, it took me a full day, breakfast, lunch and on to dinner before I had the courage to make one call I didn’t want to make.  When I finally made the call it took me two minutes and it had a very positive outcome!

When I finished that call, I said to myself, “What was all the fuss about!  Had you completed this same call hours earlier you would have enjoyed the same outcome and the rest of the day as well!”  So, yes, I still run in fear quite often.

I’m sure I’ll continue to run in fear, from time to time, for the rest of my life.  But because of my friend Chuck I’m going to crack a can of root beer and face my fear early on so I can enjoy the successful outcome much more quickly.  A, well, perhaps after just one more can!