Looking Back Laugh
“I’ve found that when I’m going through something; you know, when nothing is coming out the way it’s supposed to, I ask myself a question,” Curtis said as he spoke with a frustrated homeowner.
Curtis had stepped up to assist this distraught customer about five days before this current telephone interaction. During a two-month construction ordeal a previous supplier had sent defective product to this customer time after time. They had sent the same flawed item six times! Finally, the exasperated customer decided to cut their losses and seek help from Curtis and his distribution company. He was about to receive more than a needed plumbing part.
“That’s when I ask, what am I supposed to be learning from this?” Curtis continued; offering enlightened guidance to his customer over the phone.
The customer quietly listened as Curtis spoke. His want to lash out had been extinguished as if water poured over active flames in a smoldering fire pit.
“That’s genius advice,” the customer said, before he listened again, hoping for more sagacious words to be offered from Curtis.
“I haven’t had a difficult experience that I couldn’t look back on and laugh at, yet. And, I’ve had to deal with some very hard experiences in my fifty-five years,” Curtis said with a twinkle spreading from his eyes into and through his voice.
His customer instantly began to reflect on his past experiences. He began to chuckle as he recalled many such instances that had, at the time, been seemingly traumatic. In hindsight he had been able to discover inconceivable humor from the occurrence. Curtis’ words were ringing in his ears as truth!
“As soon as I learned to take a step back and learn from the lesson being offered, my whole experience around difficulties changed,” Curtis expressed. “I don’t look forward to going through hard things and times, but I’ve begun to look forward to laughing about them later! Knowing that humor is on its way brightens my day and my future at the same time.”
The customer’s day had been brightened as a result of this timely display of empathy. He could already see that this current, horrible ordeal would soon reveal itself as a looking-back-laugh in the near future. This was made possible because Curtis took a moment to offer relatable compassion along with quality plumbing parts.
Curtis delivered the needed part the next day and as promised, with that, the looking-back-laughing began.
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I’m Lynn Butterfield, Real Estate & Lifestyle Expert and Television Host for American Dream TV. I’ve helped hundreds of Buyers and Sellers, as an Associate Broker with Coldwell Banker, to discover where and how they want to live and work; to achieve what I call Realesation™. That’s why I bring you American Dream TV, Both Sides of the Fence, About the Dish, Monday’s Warm Cocoa and Home by Design Magazine to stir your heart and mind. Contact me so I can join you along your own unique path of discovery.
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